Privacy Policy

Effective Date: 07-24-2025

At Al Basit Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in line with the laws of Bangladesh, including the Digital Commerce Policy 2021 and the Consumer Rights Protection Act.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

1. Personal Information

• Full name
• Phone number
• Email address
• Billing and shipping address
• Payment details (processed securely via gateways like bKash, Nagad, SSLCommerz)

1. Technical Information

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

 

2. How We Use Your Information

We collect your information for the following purposes:

• To process and deliver your orders
• To contact you regarding your order or inquiries
• To send you service updates, promotions, and newsletters (only with your consent)
• To analyze and improve our services and website experience
• To detect and prevent fraudulent activities
• To comply with applicable laws and regulations

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data.

However, we may share your information with trusted third parties, only as necessary:

• Delivery companies for order fulfillment
• Payment service providers like bKash, Nagad, and SSLCommerz
• Analytics tools such as Google Analytics or Facebook Pixel (anonymized where possible)
• Email/SMS platforms for communication and promotions (if you opt in)
• Legal authorities, when required by law

All third parties are required to keep your data secure and confidential.

4. Use of Cookies

We use cookies to improve your experience by:

• Remembering your preferences and cart items
• Measuring website traffic and performance
• Offering personalized product recommendations

You can choose to disable cookies in your browser settings, but some site features may not work properly without them.

5. How We Protect Your Information

We take your security seriously. Measures we use include:

• SSL encryption to protect your payment and personal details
• Secure server hosting and firewall protection
• Access control to ensure only authorized staff can access your information

However, no internet-based system is 100% secure. We recommend keeping your account details confidential.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request that we delete your account and data
• Opt out of promotional communications at any time

To exercise your rights, contact us using the details below.

7. Data Retention

We retain your personal data:

• As long as your account is active or as needed for our business purposes
• As required by law (e.g., for financial or legal records)

After that, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of the page. Please check this page periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.